Making Visible the Invisible

From Susan Crawford:

Internet exceptionalism makes sense to me, but not because of the “we can’t be regulated” argument. Electronic interaction augments what humans are particularly good at — associating, talking, remembering, getting things done — and makes visible what is often invisible offline. It’s a revelatory medium.

The second and third sentences are, I think, clearly right. Does that support Internet exceptionalism, or undermine it? Is the point that the Internet is different because it’s easier to “see” what’s going on online, or is that point that we should be looking harder for similar things going on — offline?